• Complaints and Escalation Procedure
  If you have a complaint you should email abuse@safeharbourinvestments.co.uk with details.
  We will contact you within five days to acknowledge that we have received your complaint and give you a timescale by which you can expect a full comment/resolution.
  Should you not be happy with this, please contact the head of customer services by email at liam@safeharbourinvestments.co.uk, who will investigate and work with you to resolve any issues that you raise.
• If resolution is not possible within 14 days (or as otherwise agreed by all involved parties) then the complainant should be referred to Nominet UK, which is the uk domain registry. The link to their complaint
  procedure is Nominet Complaints